Privacy Policy by Knauf Insulation

All rights reserved

At Knauf Insulation France S.A.S. (55 rue Astride Briand, 92300 Levallois-Perret) we take the protection of your personal data very seriously and strictly adhere to the rules of the Data Protection Act. On this website, we collect personal data only to the extent that is technically necessary. Under no circumstances are the data we collect sold or passed on to third parties for other purposes. This Privacy Policy is written to ensure compliance with the European Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, or GDPR). This policy is not intended to provide any greater protection than that required by the applicable legislation.

The following explanation gives you an overview of how we ensure this protection and what kind of data is collected for what purpose.


Use-oriented data processing

When you access our website, the following general technical information is automatically recorded: the type of web browser, the operating system used, the domain name of your Internet service provider and other similar information. This is exclusively information that does not provide any conclusions about your person. You can object to this data collection and storage at any time with future effect.


Processing of personal data

Your personal data will only be received, collected and processed by Knauf Insulation bvba. This personal data will only be processed on the basis of your consent, the execution of a possible agreement or on the basis of a legitimate interest.

Your personal data is processed for the following purposes: Registering contact, such as answering questions.


Use of social plug-ins



Our websites use the social sharing feature (plugins) of the social network which is operated by Facebook Inc, Palo Alto, USA ("Facebook"). Plugins are identified by a Facebook logo.

When you access our websites, they are initially disabled. They are only activated if you press the button provided. This activation establishes a link to Facebook and states that you consent to your data being transmitted to Facebook. If you are logged in to Facebook, Facebook can associate the visit with your account. If you press the relevant button, the relevant information is transmitted directly to Facebook by your browser and processed on Facebook.

For information on the scope and purpose of data collection, further processing and use of data by Facebook, as well as your rights and the settings you can configure to protect your privacy, please refer to Facebook's Data Usage Policy.

If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our site.


Our website uses the YouTube video platform, which is operated by YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066, USA. YouTube is a platform for playing audio and video files.

When you access a page on our website, the integrated YouTube player establishes a connection to YouTube for the technical transmission of a video or audio file.  When the connection to YouTube is established, data is transmitted to YouTube.

For information on the scope and purpose of data collection, further processing and use of data by YouTube, as well as your rights and the settings you can configure to protect your privacy, please refer to the YouTube Data Usage Policy.


The Knauf Insulation website uses the social plug-ins of the social network Twitter, which is operated by Twitter Inc. 1355 Market Street, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plug-ins are marked with a Twitter logo or the addition "Tweet". When you visit our website, which contains these plug-ins, they are initially disabled. By clicking on the button provided, the plug-ins are activated. With this activation, you establish the connection to Twitter and declare your consent to the transmission of data to Twitter. If you are connected to Twitter, Twitter can allocate your visit to your Twitter account. When you press the relevant button, the relevant information is transmitted directly from your browser to Twitter and stored there.

The scope and purpose of the data collection, the further processing and use of the data by Twitter, as well as your rights and the setting of options for the protection of your privacy can be found in the data protection information provided by Twitter.


Our website incorporates plug-ins from the LinkedIn social network of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter referred to as "LinkedIn"). You can recognize LinkedIn plug-ins by the LinkedIn logo on our site ("in" white on a blue background). To prevent unwanted data transfer, the plug-ins on this website are disabled by default. By clicking on the relevant symbol, the plug-in is activated and the data can be transferred to the provider. Activating the plug-in establishes a link between your browser and the LinkedIn server. Add-ons can, of course, be deactivated at any time.

When the plug-in is enabled, LinkedIn receives information such as your IP address, a message that you have visited our site, and other browser-related information. If you click the LinkedIn button ("Share Button") while logged into your LinkedIn account, you can link content on our pages to your LinkedIn profile. This allows LinkedIn to associate your visit to our pages with your user account. We would like to point out that we, as the provider of the pages, are not aware of the content of the transmitted data or its use by LinkedIn. Detailed information about the collection of data (purpose, scope, further processing, use) as well as your rights and setting options can be found in the data protection information provided by LinkedIn.


Use of Google Maps

This website uses Google Maps to display a site map. Google Maps is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you agree to the collection, processing and use of automatically generated data and data entered by you by Google, one of its representatives or third-party providers.

The terms of use of Google Maps can be found under Additional terms of use of Google Maps/Google Earth. More detailed information can be found in the data protection centre at Data protection regulations.


Your rights

Knauf Insulation will observe the following principles when processing personal data:

  • Data will be processed lawfully, fairly and transparently to the data subject;
  • Data will be collected for specified and legitimate purposes; data will not be further processed in ways that are incompatible with those purposes;
  • Data will be adequate, useful and limited to the purposes for which they are processed.
  • Data will be accurate and, where necessary, kept up to date. Reasonable steps will be taken to rectify or delete any data that is inaccurate or incomplete;
  • Data will only be kept for as long as is necessary for the purposes for which it was collected and processed. These purposes are described in this Policy;
  • Data will be deleted or amended following a justified request by the data subject;
  • Data will be processed in accordance with the individual's legal rights as described in this Policy or as provided by law;
  • Appropriate technical, physical or organisational measures will be taken to prevent unauthorised access, unlawful processing and unauthorised or accidental loss, destruction or damage to data. In the event of any breach as referred to in the previous sentence and/or in the event of an accidental leakage of data, Knauf Insulation will take appropriate measures to put an end to the breach/eliminate the leakage and determine responsibilities in accordance with the GDPR and will cooperate with the competent authorities if necessary, should they be involved as a result of such breach or leakage.

You are entitled to receive information at any time about the data that is stored about you, its origin and recipients, as well as the purposes for which the data is stored.

In addition, you are also entitled to have your personal data that we have collected corrected or deleted, and which may also be incomplete, incorrect or out of date. We always ensure that your data is only processed if we have been authorised to do so in accordance with the Basic Data Protection Regulation. Your personal data is deleted if you withdraw your consent, if the processing of personal data is no longer necessary to fulfil the original purpose or if the personal data is processed unlawfully.

Please contact us via [email protected] or use the contact form to request that we no longer use and/or delete your personal data and we will do so. Data that is absolutely necessary for order processing or business purposes is not affected by a termination, in other words, deletion. We hope you understand that in the event of revocation, we will no longer be able to provide personalised services to the extent that these are based on the use of customer data.

In addition, you are entitled to receive your data in a structured, current and machine-readable form or to have it transferred to a third party.

If you are of the opinion that we have violated the applicable data protection regulations, you can contact us at [email protected]. Alternatively, you have a right of appeal to the supervisory authorities.

To protect your privacy and security, we will take reasonable steps to help verify your identity before providing information to you by mail or making a corresponding correction or deletion.


Changes to this NOTICE

We may modify or amend this Data Protection Policy from time to time. Any changes we may make to our Data Protection Policy in the future will be posted on this page. To let you know when we make changes to this Privacy Notice, we will change the revision date at the top of this page.

The new or amended Data Protection Policy will apply from the date of revision. Please check back periodically for changes and additions.